Privacy Policy

Who we are

Imaginative Play (“we”, “us”, “our”) is a media company based at 86–90 Paul Street, London, United Kingdom. This Privacy Policy explains how we collect, use, and protect personal information when you visit imaginativeplay.co or contact us. You can reach us at any time at hello@imaginativeplay.co.

Information we collect

We keep data collection to a minimum. We collect:

• Information you give us. If you email us, we receive your name, email address, and anything you include in your message.
• Technical information. Our hosting provider processes standard server logs — such as IP address, browser type, and the pages requested — to deliver and secure the website. We do not run analytics or advertising trackers on this site.

How we use your information

• To respond to your enquiries and correspondence.
• To operate, secure, and improve the website.
• To comply with our legal obligations.

Legal bases

Under the UK GDPR, we rely on our legitimate interests in running the website and responding to messages, on your consent where we ask for it, and on compliance with legal obligations where applicable.

Sharing your information

We do not sell personal information. We share it only with service providers who help us run the website (such as our hosting provider), with professional advisers where necessary, and with authorities where the law requires it.

Data retention

We keep personal information only for as long as necessary for the purposes described above, after which it is deleted.

International transfers

Some of our service providers may process data outside the United Kingdom. Where they do, we make sure appropriate safeguards are in place as required by UK data protection law.

Your rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to data portability. To exercise any of these rights, email us at hello@imaginativeplay.co. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk).

Children’s privacy

Our shows and characters are made for children, but this website is intended for parents, guardians, and industry partners. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date above.

Contact

Imaginative Play, 86–90 Paul Street, London — hello@imaginativeplay.co